May 19, 2017
The Department of For-Hire Vehicles in Washington, D.C. has announced new digital meter products within taxis with payments powered by Square.
The organization said in a press release that Square’s technology will support the shift to an all-digital platform on a smartphone or tablet, eliminating outdated traditional meters, streamlining the taxi experience and ensuring equitable rates for consumers and drivers.
“With the move to an all-digital platform from the legacy taximeter and Square’s payment technology, we’ll be able to provide better service for both our customers and drivers who deserve fair rates and the advanced features they have come to expect in our new digital environment,” Ernest Chrappah, the organization’s director, said in a statement.
Drivers will be invited to download one of the approved meter apps by the Department of For-Hire Vehicles. Riders can use whatever payment they wish and simply swipe, dip, or tap at the end of their ride. For tipping, riders can then choose a preset or custom tip and will be sent an electronic receipt via email or text after their ride.
“We’re excited to work with the [Department of For-Hire Vehicles] to bring new technology to D.C. taxis, providing a better payment experience for drivers and riders alike,” Carl Perry, Square’s developer lead, said in a statement. “Square makes it easy for drivers by offering digital receipts, tipping options, and the ability to accept any form of payment so they never miss a sale.”
All taxi drivers must move to the new digital platform by August 31 as mandated by the department, according to the announcement. Multiple meter apps are expected to be available for use by the drivers.